Built for
the long
haul.
AI operations that run in the conditions you actually run in. The voice agent picks up. The dispatch holds. Intelligence your crew can rely on at 4am when a route's gone sideways.
Intelligence your crew can rely on at 4am.
The rest is product detail.
The phone is answered. Always.
The voice agent picks up every call, books jobs, quotes prices, and adds them to the calendar. Every conversation logged, every booking confirmed — even the calls that came in at 2am while you were asleep.
One intelligence.
Not five tools.
Voice agent
Answers every call, books jobs, quotes prices. Trained on your services and your pricing — not generic templates.
Dispatch
Routes built for haulers, not last-mile delivery. Knows your trucks, your drivers, your customer windows.
Billing & comms
AI-drafted invoices, payment reminders, customer texts. The unsexy back-office layer that finally just closes the loop.
Compliance
Manifests, disposal records, regulatory reporting. The paperwork that has to be exactly right — flagged before it's wrong.
Customer hub
AI-powered self-serve. Your customers schedule, pay, and get answers — without calling you for routine things.
Insights
Real numbers — route profitability, driver performance, customer churn — surfaced by the AI, not buried in a BI tool.
The Specs.
“We were running six different tools to do what Hardtack does in one. The voice agent paid for the platform in the first month just from after-hours bookings we used to miss.”